Shivyaan Learning Solutions Private Limited

JoGenii products are designed for children aged 3 to 12 years. Each kit or game includes age recommendations to help parents choose the most appropriate option for their child's developmental stage.

If your order arrives damaged or you receive the wrong item, please email care@jogenii.com with your order ID, name, and clear photos or videos of the issue. Our team will review the request and assist you with the next steps.

Returns are only accepted in cases of transit damage, manufacturing defects, or incorrect items received. We do not offer returns or exchanges for reasons such as change of mind or dislike of the product.