Purab Enterprises is a trusted seller, serving customers since April 2010. We specialize in a wide range of children's toys, games, activity kits, accessories, and return gift options—carefully sourced from reputable and well-known brands. As a seller on the Naivri platform, our role is limited to listing, invoicing, and dispatching products.
Please note that Purab Enterprises does not manufacture, market, or offer after-sales support for any product. The respective brand name or marketing company is clearly mentioned on every product page. For issues related to usage, damage, warranty, or service, we recommend that customers directly contact the brand or company listed.
Our listings reflect current stock that is ready to ship. We take care to pack orders properly and dispatch them promptly to ensure a smooth and reliable shopping experience. If you have any questions or uncertainties before placing an order, we encourage you to contact us directly for clarity.
Return & Refund Policy
At Purab Enterprises, customer satisfaction is important to us. However, we follow a strict return policy. Products once sold are generally non-returnable. If you face any issues such as receiving a damaged, defective, or incorrect item, please contact us first at +91-9990919202 to discuss the concern.
If a return is approved, the item must be shipped to the following address: CK-10, C-Block Market, Kavi Nagar, Ghaziabad. The returned product must be unused, in its original condition, and must match the item that was originally sent. Refunds are processed only after we receive and inspect the product. Deductions may apply, including actual shipping charges and a ₹150 processing and handling fee.
To support any return claim, we request that you record a clear video while unboxing the package. This helps in verifying any issues and speeds up the resolution process. Exceptions to the no-return policy may be considered in genuine cases, based on this evidence.
We strongly recommend reaching out to us with any doubts or questions before making a purchase. This helps avoid confusion and ensures a better buying experience.
Download the Naivri App
For the latest updates on new arrivals, offers, and curated collections from Purab Enterprises, download the Naivri App today:
📱 Get it on Google Play
📱 Download on the App Store
