Are all Playwell products original and branded?

Yes, Playwell Impex Private Limited is an authorized importer and distributor of globally renowned brands such as Step2, Plum, Backyard, Happy Hop, Springlife, and Innov8 Sports. All products are 100% original, genuine, and sourced directly from brand partners.

Can I return or exchange a product after delivery?

Due to hygiene and safety concerns, we do not offer returns or exchanges on baby and kids’ products. However, if your product is damaged or has a genuine issue, please share a photo and details with us within 24 hours at sales@playwell.in, and our team will assist you accordingly.

How do I cancel my order?

Orders can only be canceled before dispatch. If your order hasn't been shipped yet, please contact us at +91 8130179993 or email sales@playwell.in to request cancellation.

Playwell Impex Private Limited

Playwell Impex Private Limited is one of India’s leading toy import, distribution, and retail companies. With a commitment to quality and variety, Playwell brings globally trusted toy brands to Indian families through a strong network of retail and online channels. We understand that play is more than just entertainment — it plays a vital role in shaping a child's imagination, physical strength, and cognitive development.

As authorized sellers of international brands like Step2, Plum, Backyard, Happy Hop, Springlife, and Innov8 Sports, we offer a wide range of products that are safe, engaging, and development-focused. Our collection includes everything from playhouses, slides, trampolines, and inflatables to sports kits, ride-ons, and more — all selected with durability, safety, and fun in mind.

To learn more about us and explore our complete collection, visit our official website: www.playwell.in

Explore the full range of branded toys from Playwell Impex Private Limited here.

Cancellation Policy

Orders can only be canceled before they are dispatched. Once an order has been shipped, it cannot be canceled or modified. If you wish to cancel your order before dispatch, please contact us at +91 8130179993 or write to us at sales@playwell.in.

Returns & Exchange Policy

Due to hygiene and safety concerns, there is no exchange or return on baby and kids’ products purchased online. All items sold by Playwell Impex are fresh, original, unopened, and of high quality. If you encounter a genuine issue with your order, please share a clear photo and detailed concern within 24 hours of delivery by emailing us at sales@playwell.in. Our team will assess the situation and get back to you with a resolution.